PRIVACY POLICY
1. Introduction
GAMAR Jewellery ("we", "us", "our") operates www.gamarjewellery.com (the "Site"), an online jewellery store powered by Shopify. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit the Site, make a purchase, or otherwise contact us.
By using the Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.
Business details: GAMAR Jewellery, info@gamarjewellery.com
2. Information We Collect
|
Category |
Examples |
Source |
|---|---|---|
|
Contact details |
Name, email, phone number, billing and shipping address |
You, at checkout or account sign-up |
|
Order information |
Items purchased, ring sizes, engraving or personalisation requests, gift messages, order history |
You, at checkout |
|
Payment information |
Card type, last four digits, billing address (full card numbers are processed by our payment providers, not stored by us) |
You, via Shopify Payments, PayPal or other processors |
|
Account information |
Login email, password, wishlist, saved preferences |
You, when you create an account |
|
Communications |
Messages, enquiries, custom design requests, reviews, survey responses |
You, via email, contact forms or chat |
|
Device and usage data |
IP address, browser type, device, pages viewed, referring site, time on site |
Automatically, via cookies and similar technologies |
|
Marketing preferences |
Newsletter subscriptions, SMS opt-ins, email open and click activity |
You, and our email/SMS providers |
We do not knowingly collect sensitive personal information (such as health, biometric or government ID data) unless required for a specific purpose, such as fraud verification on high-value orders, and only with your consent where the law requires it.
3. How We Use Your Information
We use your personal information to:
- Process, fulfil and ship your orders, including custom, engraved or made-to-order pieces
- Handle returns, exchanges, resizing, repairs and warranty claims
- Communicate with you about your order, account or enquiries
- Send marketing emails or SMS messages, where you have opted in (you can unsubscribe at any time)
- Prevent fraud and secure high-value transactions
- Improve the Site, our products and your shopping experience
- Show you relevant ads on platforms such as Meta, Google, Pinterest and TikTok
- Comply with legal, tax and accounting obligations
Legal bases (UK/EEA visitors): We rely on performance of a contract (fulfilling your order), legitimate interests (running and improving our business, preventing fraud), consent (marketing and non-essential cookies) and legal obligation (tax and record-keeping).
4. How We Share Your Information
We do not sell your personal information for money. We share it only with trusted parties who help us run our business:
- Shopify, which hosts our store and processes data on our behalf. See Shopify's Privacy Policy.
- Payment processors (e.g. Shopify Payments, PayPal, Shop Pay, Klarna/Afterpay) to complete transactions.
- Shipping and insurance carriers (e.g. [USPS, UPS, FedEx, DHL]) to deliver and insure your order.
- Marketing and analytics providers (e.g. Klaviyo, Google Analytics, Meta Pixel) to send emails and measure site performance.
- Customer service and review apps (e.g. [Gorgias, Judge.me]) to answer enquiries and display reviews.
- Professional advisers and authorities when required by law, to protect our rights, or in connection with a business sale or merger.
Sharing data with advertising partners through cookies may count as "selling" or "sharing" under some US state laws. You can opt out as described in Section 7.
5. Cookies and Tracking Technologies
We and our partners use cookies, pixels and similar technologies to keep the Site working, remember your cart, understand how visitors use the Site, and show relevant ads.
|
Type |
Purpose |
Can you turn it off? |
|---|---|---|
|
Strictly necessary |
Cart, checkout, login, security |
No, the Site needs these to work |
|
Analytics |
Measure traffic and site performance |
Yes |
|
Marketing |
Personalised ads and retargeting |
Yes |
|
Preferences |
Remember currency, language and region |
Yes |
You can manage your choices through our cookie banner, your browser settings, or industry opt-out tools such as aboutads.info. We honour Global Privacy Control (GPC) signals where required by law. Learn more about Shopify's cookies in Shopify's Cookie Policy.
6. Data Retention, Security and International Transfers
Retention. We keep order records for as long as needed to fulfil your order, honour warranties and meet tax and accounting rules (typically [7] years). Marketing data is kept until you unsubscribe. Other data is deleted or anonymised when no longer needed.
Security. We use Shopify's PCI-DSS compliant platform, SSL/TLS encryption and access controls to protect your data. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
International transfers. Our service providers, including Shopify, may process your data outside your country, including in Canada and the United States. Where required, we rely on safeguards such as the EU Standard Contractual Clauses or adequacy decisions.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your information
- Receive a copy of your data in a portable format
- Opt out of marketing, targeted advertising, and the "sale" or "sharing" of personal information
- Restrict or object to certain processing (UK/EEA)
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
California and other US state residents: You have the rights above under the CCPA/CPRA and similar state laws. We will not discriminate against you for exercising them. To opt out of targeted advertising, use the "Do Not Sell or Share My Personal Information" link in our footer or enable GPC in your browser.
To make a request, email [privacy@yourstore.com]. We will verify your identity and respond within the time required by law (usually 30 to 45 days). An authorised agent may make a request on your behalf.
8. Children's Privacy
The Site is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has given us data, contact us and we will delete it.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. We will post the updated version here with a new "Last updated" date, and notify you of material changes where required.
10. Contact Us
For questions about this policy or your data, contact us at:
GAMAR Jewellery; Email: info@gamarjewellery.com